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Sep 14, 2007

On-line is on the line

We had an interesting, productive discussion on the on-line offerings. I was arguing that we should move rapidly towards acquiring expertise in this area and perhaps converting some courses, while many of my colleagues questioned such a move. All had some doubts about effectiveness of the on-line pedagogy, especially for methods courses that require a lot of demonstrations and modeling. The main question was, however, why we should do that. Just to jump on the bandwagon? Just to make some money? What, they wondered, is, exactly the problem we are trying to solve? Why fix it if it ain’t broke? I was not quite prepared to answer the why question at the time, so I am trying to do it now.

We cannot reach certain populations otherwise, and these people need us the most. For example, our Alamosa Early Childhood project won’t work without at least some of the courses being on-line. The Four Corners project working with Ute tribes is in the same position.

As our on-campus enrollments decline, we need to seek new audiences for our programs. Prospective students, especially graduate working students come to us with certain expectations. While some got burned by bad on-line experiences, and crave human contact, others, especially from outlying areas, would like to do substantial part of work on-line; that is simply more practical for them. We must accommodate both groups.

Higher education is competitive, and we are a bit behind in the on-line game. As our competitors learn to use the on-line tools, they are likely to improve overall quality of their programs, and we will be forced to catch up. That’s the main reason I think we should pursue on-line technology. It is a sophisticated educational tool, and it does improve quality of regular face-to-face instruction. I cannot prove this with research, but I bet instructors who have on-line expertise are also able to transfer many of the skills into a regular classroom. For example, Blackboard grade book tool is vastly superior to any hard copy or electronic grade book you might use, because it allows students instant access, gives ranges of scores, is directly linked to assessments, etc. The testing tool of Blackboard is a lot better than anything you could come up on your own, if you do multiple choice or short answer or similar assessment. The threaded discussion is pedagogically superior to other forms of journaling, because students can read each other’s entries and learn from them. There are dozens of ways of creative use of threaded discussion. Using threaded discussions enhances classroom discussion, because it allows more time and space, and encourages shy students to participate. How many times have you walk out from felt like a great discussion, only because three or four good students participated, and the rest just sat there? Blackboard allows fight plagiarism; it also reduces cost of printing to the university and to students.

The on-line teaching experience is a powerful professional development instrument. Instructors are forced to reexamine the content of their courses, and look at them in a different light. What feels good in a face-to-face classroom is not necessarily effective instructionally, but many of us cherish the warm and fuzzy feeling of human connection over the instructional effectiveness. Say what you want, but some professors tell too many random stories, listen to too much discussion, and waste too much time on demonstrations. While hands-on experiences are often productive and necessary, they are not always effective, and quite often are not challenging enough. The ensuing reflection and discussion is important, but the activity itself takes the bulk of time. The on-line format, with all its tremendous limitations, and because of these limitations, forces one to see what exactly students should know, and which skills to develop. It allows for greater individual feedback.

Of course, some people say that what they use now is just fine and works for them. However, this is a claim that is often stems from lack of desire and experience. Some people still prefer typewriters to computers, because they sound so well, and make you be careful with words, etc., etc. However, the refusal to use a more efficient tool is not benign. It is every professional’s responsibility to stay at the level of productivity comparable with other professionals in the field. Just like when computers were implemented, many professors believed in a God-given right to have someone around to type their handwritten manuscripts. They were wrong, and were forced to change. The same is going to happen with on-line tools.

Let’s face it, there are a lot of very clever and very honest people who make an effort to figure out how the new tools can be used to improve instruction. Even though the tools have their own limitations, and are not a panacea, those people will succeed in finding something useful in them. In general, variety of tools used makes for more effective teaching. The advantage is not marginal; it will add up to a substantial one over the years of trying. So, if we refuse to join the process, too bad for us.

In reality, people who refuse to learn on-line instruction will still do it, but because they were slow to react and lack skills, they will do it badly, thus reinforcing their own initial belief. People who hurry too much, and jumps into it for the wrong reasons, also will do it badly. What we should do is to take the challenge head-on, be thoughtful and creative about it. We should develop some quality standards and measures, implement peer-review process to ensure quality, and, most importantly, build expertise. Only from the position of knowledge and strength can you say “no, this is not going to work in the on-line environment.” Only then will you have credibility and authority to say so.
On-line is on the line

We had an interesting, productive discussion on the on-line offerings. I was arguing that we should move rapidly towards acquiring expertise in this area and perhaps converting some courses, while many of my colleagues questioned such a move. All had some doubts about effectiveness of the on-line pedagogy, especially for methods courses that require a lot of demonstrations and modeling. The main question was, however, why we should do that. Just to jump on the bandwagon? Just to make some money? What, they wondered, is, exactly the problem we are trying to solve? Why fix it if it ain’t broke? I was not quite prepared to answer the why question at the time, so I am trying to do it now.

We cannot reach certain populations otherwise, and these people need us the most. For example, our Alamosa Early Childhood project won’t work without at least some of the courses being on-line. The Four Corners project working with Ute tribes is in the same position.

As our on-campus enrollments decline, we need to seek new audiences for our programs. Prospective students, especially graduate working students come to us with certain expectations. While some got burned by bad on-line experiences, and crave human contact, others, especially from outlying areas, would like to do substantial part of work on-line; that is simply more practical for them. We must accommodate both groups.

Higher education is competitive, and we are a bit behind in the on-line game. As our competitors learn to use the on-line tools, they are likely to improve overall quality of their programs, and we will be forced to catch up. That’s the main reason I think we should pursue on-line technology. It is a sophisticated educational tool, and it does improve quality of regular face-to-face instruction. I cannot prove this with research, but I bet instructors who have on-line expertise are also able to transfer many of the skills into a regular classroom. For example, Blackboard grade book tool is vastly superior to any hard copy or electronic grade book you might use, because it allows students instant access, gives ranges of scores, is directly linked to assessments, etc. The testing tool of Blackboard is a lot better than anything you could come up on your own, if you do multiple choice or short answer or similar assessment. The threaded discussion is pedagogically superior to other forms of journaling, because students can read each other’s entries and learn from them. There are dozens of ways of creative use of threaded discussion. Using threaded discussions enhances classroom discussion, because it allows more time and space, and encourages shy students to participate. How many times have you walk out from felt like a great discussion, only because three or four good students participated, and the rest just sat there? Blackboard allows fight plagiarism; it also reduces cost of printing to the university and to students.

The on-line teaching experience is a powerful professional development instrument. Instructors are forced to reexamine the content of their courses, and look at them in a different light. What feels good in a face-to-face classroom is not necessarily effective instructionally, but many of us cherish the warm and fuzzy feeling of human connection over the instructional effectiveness. Say what you want, but some professors tell too many random stories, listen to too much discussion, and waste too much time on demonstrations. While hands-on experiences are often productive and necessary, they are not always effective, and quite often are not challenging enough. The ensuing reflection and discussion is important, but the activity itself takes the bulk of time. The on-line format, with all its tremendous limitations, and because of these limitations, forces one to see what exactly students should know, and which skills to develop. It allows for greater individual feedback.

Of course, some people say that what they use now is just fine and works for them. However, this is a claim that is often stems from lack of desire and experience. Some people still prefer typewriters to computers, because they sound so well, and make you be careful with words, etc., etc. However, the refusal to use a more efficient tool is not benign. It is every professional’s responsibility to stay at the level of productivity comparable with other professionals in the field. Just like when computers were implemented, many professors believed in a God-given right to have someone around to type their handwritten manuscripts. They were wrong, and were forced to change. The same is going to happen with on-line tools.

Let’s face it, there are a lot of very clever and very honest people who make an effort to figure out how the new tools can be used to improve instruction. Even though the tools have their own limitations, and are not a panacea, those people will succeed in finding something useful in them. In general, variety of tools used makes for more effective teaching. The advantage is not marginal; it will add up to a substantial one over the years of trying. So, if we refuse to join the process, too bad for us.

In reality, people who refuse to learn on-line instruction will still do it, but because they were slow to react and lack skills, they will do it badly, thus reinforcing their own initial belief. People who hurry too much, and jumps into it for the wrong reasons, also will do it badly. What we should do is to take the challenge head-on, be thoughtful and creative about it. We should develop some quality standards and measures, implement peer-review process to ensure quality, and, most importantly, build expertise. Only from the position of knowledge and strength can you say “no, this is not going to work in the on-line environment.” Only then will you have credibility and authority to say so.

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