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Mar 4, 2011

The evaluation season

My desk is crowded with tenure and promotion dossiers and annual evaluation forms. It is a lot of work, but also kind of fun to see what people were doing. I am learning about courses someone designed, new journals and conferences I have never heard of, and many projects we are involved in. It’s a good feeling – to belong to a group of people who work hard, are creative and successful. Overall, we’re in a good place. I was very happy to confirm my impression that the absolute majority of our faculty members are very thoughtful and dedicated teachers.
Of course, no one likes to be evaluated and judged, but it seems to be a universal feature of any organization now. Why is that? What does annual and comprehensive evaluation actually do? Some people believe they make people work harder. I don’t believe it is true. In academia, people are driven primarily by their interest, the sense of pride and accomplishment, and by ethical considerations. Faculty also react well to financial incentives, but the core of their work is very difficult to improve with administrative force. Instead of being a stick, the evaluation process should be used as a tool for building a common culture. The brief annual reports we write should be read not just by small DAC groups and chairs, but by everyone in each department. This is the best way to actually know who is doing what. It helps common standards and expectations to evolve; it shines some public light on individual accomplishments and struggles. We would have a much higher return on sharing than on hiding. If you’re doing great in some areas, more people will know about it, and some will be inspired, and others will want to collaborate. If you experiencing a problem, there will be more help available. Many more colleagues will want to help than Schadenfreude you. It is sometimes hard to believe when you’re being evaluated, but from my experience, it is invariably true.
It is the same with the comprehensive and more consequential evaluations. In most of the academia, all tenured faculty members vote on tenure. In some places, these responsibilities are placed on a small elected committee and on chairs. In my view, the first approach is much healthier. First, because of the reason described above. We need to know each other’s business to develop as a strong community. Second, small committees only work where they are completely trusted. It backfires with any personal or professional conflict. You’re lucky when your friends happen to be on the committee, and unlucky when your foes are there; both cases are bad for the organization. A larger group vote averages those influences out. It also gives a much more balanced picture to chairs and to deans on where the person’s colleagues stand. Third, a small committee has a hard time staying anonymous in its decisions. Because of that, people on it may feel more pressure, and feel less free to express their opinions. Fourth, the system places a greater burden on chairs to make the call.  These calls can be not only excruciatingly difficult to make, but chairs may be under a direct conflict of interest – the same small committee that recommends for tenure and promotion also evaluates the chairs. We sometimes have untenured chairs – such decisions place an unfair pressure on them. But above all, I believe that a group of self-regulating professionals must take a broad collective responsibility for the most important decisions. They should cultivate mutual respect, which only comes with being fair but demanding to each other. Our bargain for academic freedom included an explicit promise to self-regulate, and do it effectively and transparently. You don’t want your deans – much less the general public – to meddle in your professional judgment, because they do not have the same specialized knowledge of your field as you do. To achieve that, you must express your professional judgment to each other freely and openly. It will then carry much more weight, so I won’t have to make any decisions you are better qualified to make.
The funny thing, our contract is allowing the broadly based vote. All you have to do is to either forget to elect a DAC, or specify that DAC is the committee of the whole. More democracy is possible; all we need to do is claim it. 

1 comment:

  1. kathy pannozzi12:45 PM

    This perception of evaluation as a spur to grow community is both refreshing and affirming. Why do we often judge ourselves too harshly?? If we expect perfection from ourselves we can try to hide the imperfections, instead of opening ourselves to those who can mentor or support us. It also reflects on how we are training our teacher candidates to assess their students. Thanks for the insight.

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